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Privacy policy

This privacy policy is to inform you about what happens to your personal data ("personal data") when you visit our website. Personal data is any information that relates to you as an individual or by which you can be personally identified.
Our commitment to data protection
Grünig + Elmiger AG takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.
When you use our website, various personal data are collected. This privacy policy explains what personal data we collect, how and for what purpose and on what legal basis. It also explains what we use your personal data for and for how long, and what rights you have.

We take appropriate technical and organisational security measures to protect your personal data from unauthorised access and misuse, such as issuing instructions, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymisation, controls. Responsible for the data processing of our website is

Grünig + Elmiger AG
Industriestr. 22
6102 Malters
Phone: +41 41 499 90 40

What types of personal data do we collect?
Examples of personal data we collect include general personal data (e.g. name, address, e-mail address, telephone number, date of birth, etc.).
If you purchase goods or services via our website, additional personal data may be collected, namely customer data (orders, delivery address, customer account, etc.).
Finally, we collect certain information via our website in so-called server log files, which your internet browser automatically transmits to us. These include the user agent (browser type and version, operating system used), http header information (URL, IP address of the accessing computer), the time of the server request and the login status. These server log files are only merged with other data sources for error analysis.

When do we collect your personal data?
We collect your personal data when you provide it to us. This can be, for example, personal data that you enter in a contact form or general personal data that you provide as part of a registration process on our website.
Other data is collected automatically by our IT systems when you visit our website. This is mainly technical data (e.g. internet browser, operating system or time of page view) as well as data about the pages, products and services on our website that you view. This data is collected automatically as soon as you visit our website. The data collected also includes personal data that can be used to identify you personally, such as your IP address.

For what purpose do we collect and process your personal data?
Certain personal data is collected in order to ensure the error-free provision of our website.
Other personal data is used to analyse your user behaviour. Such analyses serve to optimise our website, but also to automatically display offers that may be of interest to you. In connection with your orders, we require your personal and purchasing data for the processing of your purchase and any subsequent warranties as well as for our services, technical administration and use them for advertising and marketing purposes.
As a matter of principle, we collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship.
Personal data collected through the use of our website (e.g. usage data; purchase history; purchase information such as purchase date, type, quantity and value of the purchased goods and services, shopping basket contents, means of payment used) are only collected, processed and used if you have consented to data processing as part of the registration process on our website. With the help of data processing, we can, among other things, better adapt the content of our website to your needs and preferences, improve product search functions for you or show you advertising or offers that may be of interest to you. The personal data collected will be deleted if you withdraw your consent; legal retention periods remain unaffected.
If you have not registered on our website, we collect, process and use data on the use of our website only in anonymised form. In this case, the aforementioned functions are severely restricted, i.e. the possible adaptations of the website, the search functions or the advertisements and offers displayed are not as well adapted to your needs and interests.

Registration on our website
You can register on our website in order to use additional functions. The mandatory information requested during registration must be provided in full; otherwise we will refuse registration. We use the personal data collected only for the purpose of using the particular offer or service for which you have registered. In addition, we use your e-mail address to inform you of important changes, for example in the scope of the offer, or in the event of technically necessary changes.

Use of the contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.
The data you enter in the contact form will remain with us until you request us to delete it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Statutory retention periods remain unaffected.

On what legal basis do we collect and process your personal data?
The legal basis for the collection and processing of your personal data depends on the purpose of the data processing in each individual case. The following are possible
- the protection of our legitimate interests, provided that your interests, fundamental rights or freedoms are not unreasonably affected;
- the conclusion or performance of a contract; or
- Your consent at the time your personal data is collected. You can withdraw your consent at any time. An informal communication by e-mail to us is sufficient for this purpose. The legality of the data processing already carried out remains unaffected by the revocation.

To whom do we pass on your personal data?
Our employees have access to your personal data to the extent that such access is necessary for the purposes described and for the work of the employee concerned. They act in accordance with our instructions and are bound to confidentiality and secrecy when handling your personal data. In addition, we may share your personal data with external service providers who carry out certain business processes on our behalf ("processors"), such as in particular: - IT services, such as data storage, cloud services, data analytics, etc.
- Consulting services, such as to tax advisors, lawyers, - Logistics services for the delivery of goods
- business information and debt collection services. In addition, there are other examples of cases where we may disclose your personal data
- We may disclose your personal data to third parties (such as public authorities) if required to do so by law. In addition, we reserve the right to process your personal data to comply with court orders or to assert or defend legal claims or if we consider it necessary for other legal reasons.
- We may disclose your personal data to third parties (for example, a buyer) if this is necessary for a corporate transaction.

How long do we store your personal data?
We store your personal data for as long as it is necessary for the purposes for which it was collected, but at the longest for as long as we are permitted to do so by law.
We delete your personal data as soon as it is no longer required, but at the latest after the statutory retention period has expired.

How do we protect your personal data?

We use appropriate technical and organisational processes to ensure the security of your personal data and to protect it against unauthorised or unlawful processing and to prevent the risk of loss, accidental alteration, accidental disclosure or unauthorised access.

What rights do you have?

Revocation of your consent to data processing
Certain data processing operations are only permitted with your consent. You can revoke consent you have already given at any time. All you need to do is send us an informal e-mail. The data processing carried out until the revocation remains unaffected by the revocation.

Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correct, block or delete your personal data. You can contact us at any time at the address given at the beginning of this document if you have any questions about data protection.

Complaints to the supervisory authority
In the event of a breach of data protection, you have the right to lodge a complaint with the Federal Data Protection Commissioner.

How do we use cookies?
So-called cookies are used on our website. Cookies are small text files that are stored on your computer and saved by your browser. Cookies serve to make our offer more user-friendly, effective and secure and do not cause any damage to your device.
Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit to our website. Other cookies remain stored on your device unless you delete them. These cookies enable us to recognise your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. However, if cookies are deactivated, the functionality of our website may be limited.
Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services.

Contact details
If you have any questions or wish to exercise your rights in relation to the processing of your personal data, please contact the Grünig + Elmiger AG data protection team